Inderjeet Singh

Summary

A Product Designer with 9 years designing products and features for various environments, from startups to global SaaS platforms, applying structured research to simplify complex workflows.

Alongside my design work, I also focus on mentoring other designers and helping teams maintain high quality standards. An accessibility advocate, with accessibility work at DLT Labs delivering a 30% gain in platform accessibility.

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Skills & tools

Featured projects

Experience

• KlearNow.AI

  Lead UX Designer

  June 2023 – June 2026 · 3 yrs 1 mo

  • Engine Dashboard: Designed KlearNow Engine's dashboard from scratch, replacing a static marketing screen on login with a role-based workspace for brokers, finance, and logistics teams. Journey mapping showed 70% fewer steps to CBP authorisation status and 60% fewer steps to demurrage status.
  • KlearHub Redesign (Track & Trace): Led the redesign of the core tracking tool to consolidate scattered data views into a unified interface. Overhauled the information architecture to improve data findability, boosting user productivity and creating a single source of truth for all shipment data.
  • Design Strategy & Stakeholder Leadership: Partner with cross-functional leadership to align design goals with business roadmaps. Established a formal design-led process by facilitating design sprints and workshops to identify user problems and implementing a continuous testing culture to validate solutions with actual users.
  • Design Leadership & Team Management: Lead a team of 3 designers, overseeing end-to-end design lifecycles, task prioritization, and resource allocation to ensure on-time delivery. Mentor designers on best practices in user-centered design and prototyping.

• DLT Labs

  Senior Product Designer

  Jul 2022 – May 2023 · 11 mos

  • Master Delivery Schedule Initiative: Led the design and launch of a logistics solution for DL DSD, enabling 400+ Walmart stores and 100+ suppliers to coordinate and manage deliveries efficiently. Focused on streamlining complex scheduling workflows to improve cross-partner visibility.
  • Accessibility & Inclusion Initiative: Spearheaded an inclusive design overhaul aligned with WCAG accessibility guidelines for the DL Asset Track vertical. Aligned stakeholder goals with inclusive design standards, resulting in a system that became 30% more accessible.
  • Asset Management (iPad Interface): Designed a specialized iPad interface for DL Asset Track to help global supply chain users track and manage assets in real-time. Focused on creating a seamless experience for high-mobility environments.

• KiwiTech

  Principal Designer

  May 2016 – Jun 2022 · 6 yrs 2 mos

  • End-to-End Design Ownership: Led the full design process for 10+ client projects across multiple domains, overseeing timelines and deliverables from ideation to launch. Served as the primary contact to ensure design solutions balanced user needs with business goals.
  • User Research & Strategy: Transformed research insights into user-friendly web and mobile interfaces. Utilized personas, card sorting, and wireframing to simplify complex user flows and increase overall engagement.
  • Cross-Functional Alignment: Partnered with product managers and stakeholders to lead UI testing and design critiques. Bridged the gap between technical constraints and creative vision to ensure seamless product alignment.
  • Team Mentorship & Growth: Mentored junior designers on design best practices through regular 1:1s and training. Established clear quality standards and fostered a collaborative environment for the design team.
  • Technical Collaboration: Developed HTML/CSS for web projects and presented the work to internal stakeholders to ensure design-to-development alignment.